That's it! I'm done with it! It's over! Twice is too much!
Two years ago, I tried to access the net through my Smart mobile data, armed with a P300+ load. Few minutes after I finished surfing and turned off the mobile data button, I checked my balance, was stripped off less than a 50 bucks, and was okay with it. Later, I was surprised when I failed to register for a P150 international call promo. When I checked my balance, lo and behold! I didn't have sufficient load for that promo! Thus, I called up Smart and was advised to turn off my phone and take out the sim card. Thereafter, I checked my balance from a non-internet capable phone and.. surprise to my surprise! My load balance had been continuously declining!
I called up Smart again and I was told that, according to their system, I was using my mobile data! But they could not explain how on earth was I able to fully consume my load even when the sim card was already taken out from the mobile phone!
And now, it's happening again! This time, I lost P1000+! Smart customer representative said that, according to their system, I used my mobile data few minutes before 6 o'clock in the morning of a Monday. How could that be? I usually get up early every Monday morning to hastily prepare for work! Also, I have a sky broadband at home! Why the hell would I shift to mobile data when I didn't have problems with my wifi connection, particularly for that questioned period?!
Smart, you are so smart...
Two years ago, I tried to access the net through my Smart mobile data, armed with a P300+ load. Few minutes after I finished surfing and turned off the mobile data button, I checked my balance, was stripped off less than a 50 bucks, and was okay with it. Later, I was surprised when I failed to register for a P150 international call promo. When I checked my balance, lo and behold! I didn't have sufficient load for that promo! Thus, I called up Smart and was advised to turn off my phone and take out the sim card. Thereafter, I checked my balance from a non-internet capable phone and.. surprise to my surprise! My load balance had been continuously declining!
I called up Smart again and I was told that, according to their system, I was using my mobile data! But they could not explain how on earth was I able to fully consume my load even when the sim card was already taken out from the mobile phone!
And now, it's happening again! This time, I lost P1000+! Smart customer representative said that, according to their system, I used my mobile data few minutes before 6 o'clock in the morning of a Monday. How could that be? I usually get up early every Monday morning to hastily prepare for work! Also, I have a sky broadband at home! Why the hell would I shift to mobile data when I didn't have problems with my wifi connection, particularly for that questioned period?!
Smart, you are so smart...
