Finally, My Summer Vacation Officially Starts... Today!

I just had my last but definitely not my least final examination this afternoon.  Actually, I thought I would finish it all last week yet.  But it turned out, my examination for my last subject was actually scheduled, March 26, thus, prolonging my agony.  Nevertheless, it's now over!  Hence,  by virtue of the power vested in me, I now declare my summer vacation... open for chuva and everything!

I am so excited!  Tomorrow, my mama and I will head to Baclaran church, have some shopping somewhere thereafter, and in the late afternoon, I will be attending a classmate's birthday celebration.  That's just a few of the things that will keep me busy right before this month ends.

But not so fast, guia!  Yeah right... I still have some audit observation memoranda to finish for my special audit engagement. Huhuhu :(

What's Wrong?

image source: ehow.com

I was at BDO SM Mall of Asia last night.  At the last minute, I decided to open an account but was hesitant since it was already closing time.  It was already 7pm then.  But still, I tried.  Surprisingly, the New Accounts Officer politely and patiently accommodated me. I looked around and realized that I was the only client left inside the bank.

Then I remember about a week ago, I went to LBP-Baclaran and tried to open an account.  The New Accounts Officer there rudely explained that I need to show proof that I work nearby.  Since I did not bring any documents then other than my company ID and I didn't have any patience and time to argue with her, I didn't insist.  I noticed though, that while waiting for my turn, that New Accounts Officer was frowning all the time.  I took pity for other clients who transacted with her and opted to be her "helpless victim"... Nevertheless,  I just restrained myself from complaining her unjust act to the bank manager.

With what happened last night at BDO, I could not help but compare the services between the former and LBP-Baclaran.  I could also recall the time when I went to Metrobank and made some requests which the Officer cordially granted.

Question:  What's wrong?  Is that the way government employees deal with their clients?  I would understand if one transacted with local government unit and national agency employees, that's just the way it goes and we could not do something about it (unless a miracle happens).  But from government-owned and controlled corporations (GOCCs), a bank at that, where's the professionalism and corporate image that they are trying to project?  I'm just wondering...